Our research says:

The Utilities industry is changing and evolving rapidly. Customer demand for sustainability and renewables has risen. Regulatory reforms are underway and customers will be provided with increased flexibility under the “Power of Choice” program. New digital technologies and new insights from data promise exciting opportunities for your regulated network customers, unregulated growth and internal ways of working.

There is no doubt that the business environment is changing rapidly and becoming more challenging and uncertain. Traditional returns are under pressure from regulators, network technological complexity is increasing, and customers are demanding choice and ever higher levels of service from all parties in the emerging energy supplier ecosystem. There is a great deal of opportunity to reinvent the industry.